Cityzen Stays
Privacy Policy
Last updated: June 2025
We take the protection of your personal data seriously. This Privacy Policy explains what data we collect, how we process it, and what rights you have.
1. Data Controller
The data controller under GDPR is: Cityzen Stays, Limassol, Cyprus. Email: info@cityzen-stays.com
2. Data We Collect
Through our contact form, we collect the following data: your name, email address, phone number, city, property type, and your message.
3. Purpose of Processing
We process your data solely to respond to your enquiry and to initiate or fulfil a contractual relationship.
4. Legal Basis
Processing is based on Art. 6(1)(b) GDPR (pre-contractual measures) and Art. 6(1)(f) GDPR (legitimate interest in responding to enquiries).
5. Data Processors
We use Resend (Resend Inc., USA) to deliver email messages. Resend processes your data solely on our instructions and under a data processing agreement.
6. Retention Period
We retain your data for as long as necessary to fulfil the stated purpose. Contact enquiries are deleted after final processing, unless statutory retention obligations apply.
7. Your Rights
You have the right to access, rectify, erase, restrict, or transfer your personal data, and to object to processing. Please contact us at info@cityzen-stays.com.
8. Cookies
Our website uses only technically necessary cookies, such as to remember your language preference. See our Cookie Policy for full details.
9. Supervisory Authority
You have the right to lodge a complaint with a supervisory authority. The competent authority is the Commissioner for Personal Data Protection (Cyprus), www.dataprotection.gov.cy.
10. Contact
For any data protection queries, please contact: info@cityzen-stays.com